PoluVirtual receptionist services, finally priced for small businesses.
Polu is the AI-powered virtual receptionist that answers every call, books on your calendar, and triages emergencies — for one flat price. No hourly rates, no per-call fees, no three-month contracts.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
Marcus Chen
Service quote
Polu is answering
Caller
I need an estimate for commercial cleaning at our office.
Polu
I'll take the details and have your sales lead call you back today.
Caller
Great — around 8,000 square feet.
Polu
Got it. Texting the full brief now — expect a call by end of day.
Polu
Weekly summary · just now
Real calls, handled.
Traditional virtual receptionist services charge $300-$1,500/month for a human to answer your phones during business hours — and still miss nights and weekends unless you upgrade. Polu's AI receptionist costs $49/month, works 24/7, and never calls out sick. For most small businesses the math isn't close.
Unlimited calls answered
A busy spring week with 300 calls costs the same $49 as a slow February with 30 calls. Human virtual receptionists at $1.50 per call would charge $450 for that busy week.
After-hours call
Human services typically cap you at 9-5 M-F unless you pay extra. Polu answers 2 AM calls at the same flat rate. Your 24/7 coverage is included, not an upgrade.
Spike in call volume
When all 10 of your calls come in at once (storm day, Monday morning), Polu answers all 10 simultaneously. Human services queue callers — some wait 2-5 minutes, some hang up.
Try it first. Then make it yours.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Two plans. One flat price a month.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Questions
A virtual receptionist is a remote human who answers your calls (vs. an in-office hire). An AI receptionist uses artificial intelligence to handle the call. The job is the same — answer, qualify, route, book. The cost structure is radically different: humans scale linearly with call volume, AI scales for free. For a solo plumber getting 20 calls/day, a human virtual receptionist costs $600+/mo. Polu's AI costs $49.
Answer 100 simultaneous calls, never put anyone on hold, work 2 AM Christmas morning, book directly on your Google Calendar in real-time, and respond in English on voice calls (plus English, Spanish, Portuguese on text). What a human still does better: handle highly nuanced emotional conversations, judgment calls on edge cases, and relationships with repeat customers who prefer a familiar voice.
Yes. Polu lets you set 'pickup mode' per call: 'every call' (AI always picks up), 'missed only' (your phone rings first, AI picks up on no-answer), or 'after hours' (your phone during business hours, AI nights/weekends). Mix and match based on your coverage preference.
No catch — just the economics of AI. Our marginal cost per answered call is pennies vs. $1-3 for a human. We pass the savings on. Where we're not the right fit: businesses that need deep relationship-building on every call (concierge services, luxury brands), or highly regulated industries where human escalation is mandatory per compliance (certain medical and financial services).
Every call is recorded and transcribed. You review the dashboard, flag issues, and we iterate. For critical conversations (emergency, warm-transfer requests), Polu is tuned to escalate to you rather than guess. The one guarantee: we won't lose the call. Voicemail loses leads; Polu captures every one.
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