PoluThe 24/7 answering service that costs less than one missed call.
Polu picks up every call — 365 days a year, 24 hours a day. No per-call fees, no 'after hours' upcharge, no 15-minute hold queue. One flat price covers every call your business ever gets.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
3 simultaneous calls
No hold queue
Polu is answering
Caller
I need to book a service appointment.
Polu
Tomorrow 2 PM or Thursday 10 AM — which?
Caller
Tomorrow at 2.
Polu
Booked. All three callers served in parallel.
Polu
Daily digest · 7:00 AM
Real calls, handled.
True 24/7 coverage with a human answering service costs $500-$2,000/month and still has gaps (shift changes, holidays, overflow). Polu's AI is always on at $49/month flat. One job saved per month pays for the whole year of service — and most shops recover 5-20 jobs they'd have otherwise missed.
Multiple simultaneous calls
Three customers call at the same time during your busy lunch hour. Polu answers all three in parallel — no hold, no voicemail chain. Each gets booked or routed correctly.
Overnight emergency
Caller has a basement flood from a water main break. Polu confirms the address, helps them shut off the water, and alerts you by call and text — you're on the phone with them within two minutes.
Weekend scheduling
Non-urgent weekend call for a Monday appointment. Polu checks your calendar, books the slot, texts the customer a confirmation — you see the booking first thing Monday morning without lifting a finger.
Try it first. Then make it yours.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Two plans. One flat price a month.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Questions
Voicemail is passive. 30%+ of callers hang up without leaving a message, and those who do leave often don't give full details. Polu is active — asks the right follow-up questions, books on your calendar directly, and alerts you to emergencies in real time. Voicemail captures a fraction of what Polu captures.
Depends on your industry. For services where the customer has an urgent need the moment they call (plumbing emergencies, lockouts, pet emergencies, medical issues), 24/7 coverage is table stakes — the alternative is losing the customer to whoever picks up first. For purely transactional businesses with regular hours (dental cleanings, haircuts), after-hours coverage captures the people who prefer to call outside work hours but doesn't need to be instant response.
Yes — automatically. In Settings, you mark holidays you're closed and Polu handles those calls like any after-hours call: takes details, books next business day, alerts you to real emergencies. No separate holiday setup needed each year.
Honest answer: Polu uses roughly 0.005 kWh per 5-minute call (data center + model inference). Over 300 calls/month that's 1.5 kWh — about the same as leaving a laptop charger plugged in for a day. Not nothing, but trivial compared to the fuel burned by a van making a redundant trip because a lead went to voicemail.
You configure escalation. In Settings, you set which types of calls trigger a real-time alert vs. which just get logged for the morning. By default, only true emergencies (safety-critical) wake you up — everything else waits until business hours.
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