A rat sighting at dinner. A quarterly service reminder. A termite inspection quote. Polu takes every call, triages urgency, and books the right technician on your calendar.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
1420 Oak St
Mouse sighting — kitchen
Polu is answering
Caller
We saw a mouse in the kitchen last night. Can someone come look?
Polu
Yes. Wednesday 8 AM with Carlos — he handles your area.
Caller
Perfect.
Polu
Booked. I'll text the pre-visit details.
Polu
Text message · now
Pest problems are urgent in the caller's mind. If they see a mouse at 7 PM, they want someone out tomorrow. Polu picks up every call, offers your next available slot (not next week), and texts your office with the full details — so you book the recurring contract, not just the one-time call.
Active rodent infestation
Caller saw a mouse in the kitchen last night. Polu books your next available inspection slot (Wednesday 8 AM), takes photos the caller sends, and texts your tech the pre-visit details.
Quarterly maintenance
Existing client calls to schedule their quarterly treatment. Polu recognizes them, books the next recurring date on their regular tech's calendar, and texts a confirmation.
Termite inspection for closing
Caller buying a house, needs a termite inspection for closing documents. Polu takes the address, closing date, and texts your WDI-certified inspector for same-day scheduling.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Active stinging-insect swarms (bees, wasps, hornets), bedbug infestations in multi-unit buildings (spread risk), and rodent sightings in food-service businesses all alert you same-day. Routine quarterly treatments and inspections book on your normal schedule.
Yes. For new clients signing up for quarterly or monthly service, Polu takes the first visit date and locks in the recurring schedule on your calendar automatically.
Yes — Polu asks if the inspection is for a real-estate transaction (needs WDI report for closing), ongoing concern, or routine check, then books with the right certified tech.
Polu takes commercial inquiries (building size, pest type, frequency needed) and routes to your sales lead. Commercial contracts need human quoting.
Starting prices for standard services, yes (you configure in Settings). Final quotes with large properties or heavy infestations need a human estimate — Polu books an inspection first.
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