PoluThe AI answering service for locksmiths.
A lockout at 2 AM. A rekey request at noon. A commercial access-control quote on Monday morning. Polu answers every call, gets the location, and dispatches you in under a minute.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
1420 Oak St
Car lockout — kids inside
Polu is answering
Caller
I locked my keys in the car. My 3-year-old is in the back seat.
Polu
Call 911 first — kids in a locked car is an emergency. I'm sending GPS to the tech now.
Caller
OK. The fee is $125?
Polu
Yes. Tech will be there in 10 minutes.
Polu
Text message · now
Real calls, handled.
Locksmith work is time-sensitive. The customer locked out of their car at midnight will call ten shops in a row — the one that picks up first wins the job. Polu answers on the second ring, confirms the location, and texts you GPS coordinates so you can be on your way before the customer even hangs up.
Car lockout, kids inside
Caller locked keys in car with their 3-year-old in the backseat. Polu confirms the exact location, tells the caller to call 911 first (child in car is emergency-level), and texts you GPS coordinates immediately.
House rekey after move-in
Caller just closed on a house, wants all locks rekeyed. Polu quotes starting price per cylinder, books Thursday 10 AM, and texts the customer the address confirmation.
Commercial access control upgrade
Business owner wants to upgrade their office to key-card access. Polu takes the building size, number of doors, timeline, and texts your commercial sales lead for a quote callback.
Try it first. Then make it yours.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Two plans. One flat price a month.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Questions
Under 90 seconds from call to tech GPS alert. Polu confirms the location, pre-quotes the service fee, and texts you the address + Google Maps link so you can hit the road immediately.
You set your service-call pricing in Settings. Polu quotes 'service call is $X plus parts' so there's no sticker shock when you arrive. If the caller agrees, Polu dispatches you. If not, no job wasted on both sides.
Both. Residential lockouts and rekeys dispatch directly. Commercial access-control and master-key systems route to your sales lead — those usually need a site visit and human quote.
Polu dispatches both to you (or your team if you have multiple techs configured). You decide the order based on proximity. If you can't take both, you reassign in your dashboard and Polu texts the backup tech.
No — flat $49/month for the Starter plan, unlimited calls. Traditional answering services charge $1-3 per call plus a base, which adds up fast for 24/7 shops.
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