Polu picks up every call on the second ring — day, night, weekend. Triages emergencies, books jobs on your Google Calendar, texts you the details within 30 seconds. One flat monthly price. No per-call fees.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
Lisa Martinez
Bathroom remodel quote
Polu is answering
Caller
I need a quote for a bathroom remodel.
Polu
I can connect you with the owner. What's your timeline?
Caller
2 months. I'm pre-approved for financing.
Polu
I'll text the owner now so he can call you today.
Polu
Text message · now
Traditional answering services charge per call, put callers on hold, and still miss the ones that come in at 2 AM. Polu is different: unlimited parallel calls, no hold queue, no per-minute billing. The AI knows your business, your hours, and what your customers actually ask — and handles each call with the right response.
Urgent call at 9 PM
Polu recognizes the emergency, gives any immediate safety guidance the caller needs, and alerts you by call and text within 15 seconds. You decide whether to call them back now or send a tech out.
Routine appointment request
Polu checks your Google Calendar, offers two time slots, books the one the customer picks, and texts them a confirmation with your business address.
Non-urgent quote request
Weekend call about pricing or availability. Polu takes the full details, texts the summary to you, and queues the lead in your dashboard for Monday-morning follow-up.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
An AI receptionist is software that answers your business phone calls using artificial intelligence — understanding what the caller wants, asking the right follow-up questions, and taking action (booking an appointment, taking a message, routing to the right person). Unlike pre-recorded phone trees or basic voicemail, an AI receptionist has a natural conversation with the caller and gets the information you need to serve them.
Three main differences. (1) Flat pricing — $49/month regardless of call volume, vs. $1-3 per call for human services. (2) Instant response — Polu answers on the second ring, 24/7, with no hold queue. A human service can hold a caller for minutes during peak hours. (3) Smarter triage — Polu books on your calendar directly, flags emergencies with context, and doesn't need to transcribe hand-written notes.
Yes — Polu identifies itself as 'the automated assistant for [business name]' at the start of each call, per the recording disclosure legally required in two-party-consent states (CA, FL, IL, MD, MA, MI, MT, NV, NH, PA, WA) and best practice everywhere else. Transparency builds trust; a caller who thinks they're talking to a human and realizes they aren't gets angry fast.
On the Pro plan, yes — Polu checks your Google Calendar in real time, offers two available slots, and books whichever the customer picks. On Starter, Polu takes the appointment request and texts you to confirm. Direct integrations with Jobber, ServiceTitan, and other field-service systems are on the 2027 roadmap.
Starter is $49/month: unlimited call answering, keeps your current number, texts you job details within 30 seconds, 250 voice minutes and 200 texts a month. Pro is $149/month: everything in Starter plus Google Calendar booking, live warm transfer to your cell for emergencies, WhatsApp support, abandoned-job recovery, 1,000 voice minutes and unlimited texts. No contract, cancel anytime.
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