PoluThe AI answering service built for plumbers.
You're under a sink. The next call is a burst pipe. Polu picks up on the second ring, gets the address, confirms the shutoff location, and texts your cell within 30 seconds. No answering service fee, no human hold queue.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
Dana Reyes
Water heater leak — garage
Polu is answering
Caller
My water heater is spraying all over the garage.
Polu
I can get someone out. What's the address? And can you reach the shutoff?
Caller
1420 Oak St. I can't find it.
Polu
The owner will call you within a minute. Thursday 9 AM for the install?
Polu
Text message · now
Real calls, handled.
A burst-pipe call at 6 PM is worth a half-day of work. A missed one is a job your competitor takes. Polu answers every call — emergencies get alerted to you in under a minute, routine jobs get booked on your calendar, after-hours quote requests get queued for your Monday morning. One flat $49/mo. No per-call fees.
Water heater leaking in the garage
Caller says water is spraying everywhere. Polu asks for the address, helps them locate the main shutoff, and texts your cell within 15 seconds with the address and the problem.
Drain clog, not urgent
Slow kitchen drain. Polu offers Thursday 9 AM or 1 PM, books Thursday on your Google Calendar, and texts the customer a confirmation.
Weekend running toilet
Saturday evening call about a running toilet. Polu takes the full details and queues it for Monday morning so nothing gets lost.
Try it first. Then make it yours.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Two plans. One flat price a month.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Questions
Burst pipes, water heater leaks, sewage backups, no water at all, flooding, and gas smells all trigger immediate alerts to you by call and text. Routine jobs — drain cleaning, fixture installs, quote requests — get scheduled on your calendar or queued for the next business day. You can also add your own keywords in Settings (e.g., 'sump pump failure') and Polu will treat those as emergencies too.
Polu picks up every call for you. You get a text with the address and the problem within 30 seconds. You call back when the current job wraps — the customer knows you're on your way, not that they went to voicemail.
Not direct integrations yet. Polu texts you the job details and books on Google Calendar; you enter the job into your field-service system the way you do today. Direct Jobber + ServiceTitan integrations are on the roadmap for 2027.
Yes. Forward your existing number to Polu — either all calls or just missed calls. You keep your number, your business cards stay valid, and Polu picks up whichever calls you can't take yourself.
$49/month flat for the Starter plan — unlimited calls answered, no per-call fees. Human answering services typically charge $1-3 per call plus a monthly base, which adds up fast for busy shops. Polu is one price regardless of volume, and it works nights and weekends without extra charges.
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