PoluThe AI phone answering service that works like a real receptionist.
Polu answers every incoming call with a natural conversation — not a phone tree, not voicemail. Books jobs, triages emergencies, texts you the summary. All for $49/month flat.
Call the number and hear it for yourself. Plans start at $49 a month.
Incoming call
Dana Reyes
Urgent — water main burst
Polu is answering
Caller
Water's pouring into my basement from a broken pipe.
Polu
That's an emergency. I'm getting the owner on the line now.
Caller
Thank you — please hurry.
Polu
He's on. Connecting you both now.
Polu
Warm transfer briefing · just now
Real calls, handled.
Phone-tree menus frustrate callers. Voicemail lets leads walk away. Human answering services charge per call and still put people on hold. Polu is the alternative: real-time AI that picks up on the second ring, has a conversation, and gets the right thing done — whether that's booking an appointment or alerting you to a pipe burst at 11 PM.
Customer wants to book
Polu greets the caller, asks what they need, confirms the service type, checks your calendar, and books the slot — all in one natural conversation. No 'press 1 for sales'.
Caller needs to talk to you directly
On the Pro plan, Polu puts the caller on hold with music, calls your cell, briefs you on the context, and connects you both. You hear everything you need before saying hello.
You're unavailable, they understand
If you can't take a transfer, Polu takes a full message with the caller's number, reason, and urgency. Texts you the summary immediately so you can call back when free.
Try it first. Then make it yours.
Step 1
Call the number above and talk to Polu like a customer would.
Step 2
Create your account and tell Polu your services, your area and your hours.
Step 3
Turn it on. Polu starts answering.
Two plans. One flat price a month.
Starter
$49a month
For the owner who can’t always pick up.
Answers every call, day or night
Keep your current number — just forward it
Texts you the job details within 30 seconds
Emergency alert to your cell
250 voice minutes / 200 texts a month
Pro
Most popular$149a month
For shops that want the job booked, not a message.
Everything in Starter, plus:
Books jobs directly on your Google Calendar
Live warm transfer to your cell for emergencies
WhatsApp included (SMS + Voice + WhatsApp)
Abandoned job recovery
1,000 voice minutes / unlimited texts
No contract. Cancel anytime.
Overages past included minutes billed per-minute at retail cost.
Questions
No — chatbots are text-based (on websites or messaging apps). Polu is a voice AI that answers your actual phone number and has spoken conversations with callers. Think of it as a phone-first system that also happens to handle SMS and WhatsApp when customers prefer text.
A natural-sounding male voice (Twilio ConversationRelay's default — the same voice used by many major enterprise call systems). Clear, conversational, no robotic phrasing. Customers routinely finish calls without realizing they weren't talking to a human until the end.
Inbound only. Polu answers calls to your business number. Outbound AI calling (lead follow-ups, appointment reminders) is on the 2027 roadmap but intentionally separate — many jurisdictions regulate outbound AI calls differently than inbound answering.
Polu provisions a new US business number for you during signup — comes with Starter and Pro plans. You can forward your existing number to it, or publish the new one on your website and business cards.
Under 15 minutes. You tell Polu your business name, hours, address, services, and emergency criteria during onboarding. The AI uses that to answer calls starting the next time your phone rings. No developer required.
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