PoluTwo plans. One flat price a month.
Starter answers your phone. Pro turns calls into booked jobs. No contracts, no setup fees.
Starter
For the owner who can't always pick up.
Pro
For shops that want the job booked, not a message.
Questions
What's the difference between Starter and Pro?
Starter answers your phone and texts you the job details — it's a 24/7 answering service that never misses a call. Pro adds in-call Google Calendar booking, live warm transfer for emergencies, and WhatsApp. Starter is "never miss a call." Pro is "turn the call into a booked job."
Can I keep my current phone number?
Yes. You forward your existing number to the Polu line — all calls, or just the ones you can't pick up. Your number never leaves your carrier, so there's nothing to port back if you cancel. Just turn forwarding off.
What happens if I hit my minute cap on Starter?
Polu keeps answering. It switches to message-only mode — takes name, address, problem, callback — and texts them to you right away until your month resets. We'll email you at 80% and 100% so there are no surprises. You can upgrade to Pro anytime for 1,000 minutes.
Any per-call or per-message fees?
No. Everything inside your plan's limits is included. Starter is a hard cap. Pro has soft caps — if you go over, overage billing is $0.10/min and $0.02/text, charged monthly.